Terms of service

Terms of Service for LJ’s Mobile Details

Effective Date: 20/03/2025

These Terms of Service govern your access to and use of the services provided by LJ’s Mobile Details ("we," "us," "our") through our website. By using our Site and booking or using our car valeting services, you agree to be bound by these Terms.

Please read these Terms carefully before using our Services.

1. Services Provided

We offer car valeting services including exterior and interior cleaning, waxing, upholstery cleaning, and other related services. The specific details of the Services, including pricing and availability, are available on our Site.

2. Booking and Payments

  • Booking: To use our Services, you must book an appointment via our Site or other authorized platforms. By booking a service, you confirm that the information provided (e.g., vehicle details, contact information) is accurate and up-to-date.
  • Payment: Payment for Services must be made at the time of booking or upon completion of the service unless otherwise agreed. We accept various payment methods, including credit/debit cards and other online payment options.

3. User Responsibilities

  • You agree to provide accurate and complete information when booking Services.
  • You agree to ensure that your vehicle is accessible for the valeting services and free from any hazardous materials, pets, or other items that could cause injury or damage.
  • You agree to provide a safe environment for our team to carry out the services.

4. Cancellation and Rescheduling

  • Cancellation: If you wish to cancel your appointment, you must do so at least 24 hours before the scheduled time. Late cancellations may incur a cancellation fee of £20.
  • Rescheduling: You can reschedule your appointment by contacting us at least 24 hours in advance, subject to availability.

5. Pricing

  • Prices for our Services are listed on our Site and are subject to change. Any changes in pricing will be updated on the Site, and you will be notified before confirming your booking.
  • Prices do not include VAT, which may be charged in addition to the listed prices.

6. Liability

  • We are not responsible for any damage caused to your vehicle during the provision of our Services except where such damage is caused by our negligence.
  • You are responsible for ensuring that the vehicle is in a condition that is suitable for valeting. If we discover any issues (e.g., leaks or other hazards) that may prevent the safe performance of our Services, we may suspend the service and notify you.
  • We are not liable for any loss or damage to personal belongings left in the vehicle.

7. Force Majeure

We will not be liable for any failure to perform our obligations under these Terms if the failure is due to events or circumstances beyond our reasonable control (e.g., extreme weather, strikes, or other force majeure events).

8. Privacy and Data Protection

We value your privacy and take data protection seriously. Please refer to our [Privacy Policy] to understand how we collect, use, and protect your personal data.

9. Intellectual Property

  • All content on our Site, including text, images, logos, and trademarks, is owned by LJ’s Mobile Details or our licensors and is protected by intellectual property laws.
  • You may not copy, reproduce, or use any of our content without prior written consent.

10. Prohibited Use

You agree not to use our Site or Services for any illegal or unauthorized purpose, including but not limited to:

  • Violating any applicable laws or regulations.
  • Transmitting harmful or unlawful content, such as viruses or malware.
  • Interfering with the proper functioning of our Site or Services.

11. Termination of Services

We reserve the right to refuse or terminate Services to any user who violates these Terms or engages in conduct that disrupts or damages our Services. We may also suspend or terminate your access to the Site at our discretion.

12. Amendments to These Terms

We may update or modify these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." You should review these Terms regularly to stay informed about any changes.

13. Governing Law and Dispute Resolution

  • These Terms are governed by and construed in accordance with the laws of England and Wales.
  • Any disputes arising from these Terms will be resolved through binding arbitration or, where applicable, the courts of England and Wales.

14. Contact Information

If you have any questions or concerns about these Terms or our Services, please contact us.

LJ’s Mobile Details

Email: ljsmobiledetails@gmail.com